Terms of service

TERMS OF SERVICE

Welcome to huex (huexhome.com). By accessing or using our website and placing an order, you agree to these Terms of Service. Please read them carefully. If you do not agree, please do not use our website.

1. ELIGIBILITY
You must be at least the age of majority in your province or country, or have the consent of a parent or guardian, to place an order with us.

2. PRODUCTS & PRICING
We do our best to display our products, colours, and prices accurately, but we do not warrant that all product descriptions, images, or other content are complete, current, or error-free. All prices are in Canadian dollars (CAD) and may change without notice. If a pricing or description error affects your order, we reserve the right to cancel it and issue a full refund.

3. ORDERS
We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock issues. If we cancel an order you have paid for, you will receive a full refund.

4. PAYMENT
Payment is collected at checkout through our secure third-party payment provider. Your order is confirmed only once payment has been received. We do not store your full payment details.

5. SHIPPING, RETURNS & REFUNDS
Delivery timeframes, shipping costs, returns, and refunds are governed by our Shipping Policy and our Refund & Return Policy, which form part of these Terms.

6. INTELLECTUAL PROPERTY
All content on this website — including text, graphics, logos, and images — is the property of huex or its content suppliers and is protected by copyright and trademark laws. You may not copy, reproduce, distribute, or use this content without our prior written permission.

7. ACCEPTABLE USE
You agree not to use our website for any unlawful purpose, to interfere with its operation or security, or to attempt to gain unauthorized access to any part of it.

8. PRODUCT USE & DISCLAIMER
Our products are intended for normal household use. Please follow all included instructions, particularly for electrical and lighting products, and use a qualified electrician where required. Our website and products are provided on an "as is" and "as available" basis without warranties of any kind, except those that cannot be excluded under applicable law.

9. LIMITATION OF LIABILITY
To the fullest extent permitted by law, huex will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products, or from improper installation or use of any product. Our total liability for any claim will not exceed the amount you paid for the product in question.

10. THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of those sites.